Frequently Asked Questions
Clear, direct answers for every stage of your learning journey with Finecore Atelier.
What are the prerequisites for your courses?↗
Basic Python and linear algebra are recommended. Each course lists exact requirements on its page. Absolute beginners should begin with our Foundations track.
How long do I have access after purchase?↗
Lifetime access to all course materials, including future updates, is included with every purchase.
Do you issue certificates?↗
Yes. Every completed course awards a signed digital certificate with unique verification link published on your profile at Fallows.
What is your refund policy?↗
Full refund within 14 days if you have not completed more than 20% of a course. Contact [email protected] for assistance.
Can my team purchase licenses together?↗
Yes. Use the team plan on the Catalog page to receive volume discounts and a shared dashboard.
Are courses self-paced or live?↗
All courses are self-paced with pre-recorded lectures. Monthly live office hours are included at no extra cost.
How do I reset my password or manage billing?↗
Sign in, then visit the Fallows account settings. You can also reach support directly at +1 (415) 555-0137.
Which payment methods are accepted?↗
We accept all major credit cards and PayPal via our secure checkout process.